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Terms & Conditions

1. Introduction

 

 

Welcome to GAIA Nutrition.

 

These Terms & Conditions govern your use of our website and the purchase of products from GAIA Nutrition (“we”, “us”, “our”).

 

By accessing this website or placing an order, you agree to be bound by these Terms.

 

 

 

2. About Us

 

 

GAIA Nutrition is a UK-based wellness and nutrition brand supplying food supplements and related products.

 

For customer enquiries, please contact:

 

Email: hello@gaia-nutrition.com

Website: www.gaia-nutrition.com

 

 

 

3. Products & Information

 

 

All products sold by GAIA Nutrition are classified as food supplements.

 

Our products are not intended to diagnose, treat, cure, or prevent any disease.

 

Product descriptions, nutritional information, and ingredient lists are provided for informational purposes only.

 

Before using any supplement, you should consult your doctor or healthcare professional if you:

 

  • are pregnant or breastfeeding,

  • have a medical condition,

  • take prescription medication,

  • or have allergies.

 

 

Do not exceed the recommended daily intake.

 

Food supplements should not be used as a substitute for a balanced diet and healthy lifestyle.

 

 

 

4. Orders

 

 

All orders placed through our website are subject to availability and acceptance.

 

We reserve the right to:

 

  • refuse or cancel orders,

  • limit purchase quantities,

  • amend pricing errors,

  • or discontinue products at any time.

 

 

Once your order is placed, you will receive an order confirmation email.

 

 

 

5. Pricing & Payment

 

 

All prices are shown in GBP (£) and include VAT where applicable.

 

We reserve the right to change prices without prior notice.

 

Payment must be completed before orders are dispatched.

 

We accept payment methods displayed at checkout.

 

 

 

6. Shipping & Delivery

 

 

We aim to dispatch orders promptly; however, delivery times are estimates only.

 

GAIA Nutrition is not responsible for delays caused by:

 

  • courier services,

  • customs processing,

  • incorrect delivery details supplied by customers,

  • or circumstances beyond our control.

 

 

Risk in products passes to the customer upon delivery.

 

 

 

7. Returns & Refunds

 

 

Under UK consumer law, customers may request a return within 14 days of receiving their order.

 

To be eligible for a return:

 

  • products must be unopened,

  • unused,

  • sealed,

  • and in their original packaging.

 

 

Due to hygiene and safety regulations, we cannot accept returns of opened supplements unless faulty.

 

Refunds will be issued to the original payment method after returned goods are inspected.

 

 

 

8. Faulty or Damaged Items

 

 

If your order arrives damaged or faulty, please contact us within 48 hours of delivery.

 

Please include:

 

  • your order number,

  • photographs of the item,

  • and details of the issue.

 

 

We may offer a replacement, refund, or store credit where appropriate.

 

 

 

9. Health Disclaimer

 

 

Information provided on this website is not medical advice.

 

Individual results from supplements may vary.

 

You should always read product labels carefully before use.

 

If you experience adverse reactions, discontinue use immediately and seek medical advice.

 

 

 

10. Limitation of Liability

 

 

To the fullest extent permitted by law, GAIA Nutrition shall not be liable for:

 

  • indirect or consequential losses,

  • loss of profits,

  • misuse of products,

  • allergic reactions where ingredients are clearly listed,

  • or delays outside our reasonable control.

 

 

Our maximum liability shall not exceed the amount paid for the product purchased.

 

Nothing in these Terms excludes rights that cannot legally be excluded under UK consumer law.

 

 

 

11. Intellectual Property

 

 

All content on this website, including:

 

  • logos,

  • branding,

  • graphics,

  • product names,

  • images,

  • and written material

 

 

is the property of GAIA Nutrition and may not be copied or reproduced without permission.

 

 

 

12. Privacy

 

 

We process personal data in accordance with our Privacy Policy and UK GDPR regulations.

 

13. Governing Law

 

 

These Terms & Conditions are governed by the laws of England and Wales.

 

Any disputes shall be subject to the jurisdiction of the English courts.

 

14. Contact Us

 

 

For customer support or enquiries, contact:

 

Email: hello@gaia-nutrition.com

Website: www.gaia-nutrition.com

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